Installation, Training & IQ/OQ Validation
From new instrument installations and re-commissioning of previously shutdown equipment to full IQ/OQ validation documentation and staff training — IDE ensures your instruments are set up correctly and your team is ready to run them.
Our Process
From Delivery to Full Operation
Every installation follows a structured process to ensure compliance, safety, and long-term performance from day one.
Site Assessment
We perform an onsite structural review per the OEM manual — verifying space, power connections, environmental conditions, and facility readiness before installation begins.
Installation & Alignment
The instrument is installed with proper power connections, fluid line hookups, and full mechanical alignment verification to OEM specifications.
Calibration & IQ/OQ
We perform all required calibrations and generate complete IQ/OQ validation documentation, confirming the instrument is installed and operating as qualified.
Staff Training
Hands-on training ensures your team can operate, maintain, and troubleshoot the instrument confidently — protecting your investment and reducing downtime.
What We Provide
Complete Installation & Validation Services
Whether you're installing new equipment, re-commissioning a shutdown instrument, or training a new team, IDE covers every step.
New Instrument Installations
Full installation of new laboratory instruments following OEM manual guidelines, including power, plumbing, and environmental requirements.
Re-commissioning of Shutdown Instruments
Bringing previously shutdown instruments back online safely, including fluid purge, system checks, alignment verification, and operational confirmation.
IQ/OQ Validation Documentation
Complete Installation Qualification (IQ) and Operational Qualification (OQ) documentation to meet regulatory and compliance requirements for your laboratory.
Power & Structural Site Review
Onsite review of facility power, bench structure, and environmental conditions per OEM specifications before any instrument is installed or powered on.
Alignment Verification & Calibration
Full optical and mechanical alignment verification plus calibration to confirm the instrument is performing accurately prior to first use.
Staff Training & Competency Building
Hands-on instrument operation training for your laboratory staff, covering daily operation, routine maintenance, troubleshooting, and QC procedures.
Why IDE
Expertise You Can Count On at Go-Live
OEM-Trained Technicians
Our field engineers are trained to OEM standards on the instruments we service. Installations and validations are performed correctly the first time, reducing risk and rework.
Regulatory-Ready Documentation
Our IQ/OQ documentation packages are designed to satisfy laboratory compliance, CAP/CLIA, and regulatory inspection requirements from day one.
Training That Sticks
We don't just install and leave — our hands-on training builds real competency in your staff, so your team can operate instruments confidently and catch issues early.
Our Services
Complete Laboratory Equipment Support
Preventive Maintenance
Scheduled inspections and servicing to keep instruments running at peak performance.
Decontamination & Relocation
Safe decontamination, packing, and transport of sensitive laboratory instruments.
Corrective Maintenance & Repair
Rapid diagnosis and repair for unexpected breakdowns and performance issues.
Depot Level Service
Ship-in service for comprehensive repairs and overhauls at our fully equipped depot.
Refurbishment
Complete frame-down rebuild to restore instruments to like-new condition and performance.
Installation, Training & IQ/OQ Validation
Expert installation, staff training, and full IQ/OQ validation documentation.
Extended Service & Warranty
Renewable multilevel coverage options to protect your instruments beyond the original warranty.
Service Agreement
Customized service contracts for predictable costs and priority response times.
Ready to Get Your Instrument Up and Running?
Contact IDE to schedule an installation, plan an IQ/OQ validation, or arrange training for your laboratory team.